WHAT IS SITE RELIABILITY ENGINEERING (SRE)? Site reliability engineering is when a software engineer designs an operations function that means doing work that an operations team has historically done but using engineers who are predisposed to use automation to substitute human labour (Treynor and Murphy, n.d.). Site reliability engineering (SRE) is a set of principles […]


The terms carrier networks and service provider networks are often used interchangeably; however, it is noteworthy to identify their differences. For example, a carrier, a telecommunications entity that delivers transport facilities between two locations, and a service provider, a services company that offers telecommunications services, have some variances in their infrastructure and business operations (Taylor […]

Cisco’s Application Centric Infrastructure (ACI) Architecture: An Answer to Software-Defined Networking

WHAT IS CISCO APPLICATION CENTRIC INFRASTRUCTURE (ACI)? Cisco Application Centric Infrastructure (ACI) is a software-defined networking (SDN) solution designed for data centers. Cisco ACI allows network infrastructure to be defined based upon network policies – simplifying, optimizing, and accelerating the application deployment lifecycle. It is designed to help organizations manage complex environments by delivering network […]

Ansible for IT Tasks Automation

What is Ansible? Ansible is a practical and easy IT automation engine that automates cloud provisioning, configuration management, application deployment, intra-service orchestration, and many other IT tasks and processes(Red Hat Ansible, n.d.). Why use Ansible? Ansible is Simple Human readable automation No special coding skills needed Tasks executed in order Usable by every team Get […]


MICROSERVICES  Microservices are an application architecture style where independent, self-contained programs with a single purpose can communicate over a network. Typically, these microservices can be deployed independently because they have a strong separation of responsibilities via a well-defined specification with significant backwards compatibility to avoid sudden dependency breakage (Makai, 2021). Microservices are a way to […]

List of All AWS services

[OFFICIAL] AWS ALL SERVICES COMPUTEEC2 – Virtual Servers in the CloudLightsail – Launch and Manage Virtual Private ServersLambda – Run Code without Thinking about ServersBatch – Fully managed batch processing at any scaleElastic Beanstalk – Run and Manage Web AppsServerless Application Repository – Assemble, deploy, and share serverless applicaitons within teams or publiclyAWS Outposts – […]

Email Address Creation and Streamlining Guide

Put the company name first before the function. This is very important for easier filtering on alphabetical orders: For example: RAJGC ACCESS instead of ACCESS RAJGCRAJGC INFO instead of INFO RAJGC Make all the organization user name, email address name and other tags capitalized for standardization As Gsuite emails are limited that new fields cannot […]

Setting up Odoo Helpdesk

Odoo HelpdeskHelpdesk teams provide your customers with support to queries or errors they might encounter while using your product/service. Therefore, a successful scheme where you can organize multiple teams with their customized pipeline, visibilities settings, and ticket traceability is essential. Intro: Setting up an IT Helpdesk is important especially for a medium to large enterprise […]